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Rheem

MODEL NO: 299320
299320 Rheem Connect® Plus - BMS and Remote Monitoring Package

Suits Tankpak Series 3 Deluxe with Guardian Warm Water and/or Rediset Deluxe

Suits Tankpak Series 1, Tankpak Series 2 or Tankpak Series 3 Standard with or without Guardian Warm Water and/or Rediset Deluxe

Increase visibility of the hot water system and components operating parameters allowing customers to accumulate statistical data, monitor performance parameters trends and record events for further investigation.

Optional Extras: 4G Connectivity (299320-1 and 299320-2)

 

Features at a Glance

Monitoring:

  • Storage tank temperature
  • Hot Water supply temperature and Warm Water supply temperature to the building
  • Primary Hot Water Pump(s) operation,
  • Hot Water return temperature or Warm Water return  temperature from the building
  • Secondary Hot Water Return Pumps (Rediset Deluxe) and Secondary Warm Water Return Pumps (Rediset Deluxe) operation
  • UV Lamp operation

Provide data for local BMS only via Ethernet with up to 14 system notifications and alarms, in BACnet TCP/IP or Modbus TCP/IP.  

Optional Extras:

  • 4G Connectivity for Remote Monitoring with Rheem Commissioning Defects and Liability or Service Contract (299320-1)
  • 4G Connectivity (299320-2) for Remote Monitoring Only

Including 12 Months Remote Monitoring.
Provide data for local BMS via Ethernet and remotely via Rheem Connect portal to Facility Management team and/or Rheem Service team.

Provide peace of mind for all stake holders, as any operation outside normal limits may be set to trigger an alarm for onsite service team, remote facility management team and Rheem Service team.

Ensure ongoing compliance with legal obligations for providing specific input information for local BMS systems and remotely via Rheem Connect portal.

12 months parts and labour*
*Warranty conditions apply.

The BMS and remote monitoring package shall be Rheem Connect® Gateway model no. 299320-_, which shall communicate with site BMS via Ethernet.

The BMS communication shall be via Modbus TCP/IP or BACnet TCP/IPprotocols using specific Address Registers.

The BMS and remote monitoring package shall monitor up to 30 Continuous Flow Gas Water Heater (CFGWH) faults when connected to a Tankpak Series 3 Deluxe water heater.

The BMS and remote monitoring package shall provide up to 14 system faults and alarms when connected to a Tankpak Series 3 Deluxe with Guardian and Rediset Deluxe warm water circulators or up to 11 system faults and alarms when connected to a Tankpak Series 3 Standard with Guardian and Rediset Deluxe warm water circulators

The BMS and remote monitoring package shall be factory assembled and tested and include RJ45 Ethernet port, 10m Ethernet cable, 4 x temperature sensor ports, 2 x VFC entry glands, dedicated entry for the CT harness and 1.8m 240V power cord gland housed in an IP54 enclosure.

The gateway can be installed either indoor or outdoor and a 240V general purpose outlet socket shall be installed within 1m of the equipment in an easily accessible location, by other trades in compliance with AS/NZS 3000.

The information provided to the BMS system shall include:

  • storage water tank temperature,
  • hot water and warm water supply to the building temperatures,
  • primary hot water pump(s) operation,
  • secondary hot water and warm water return pumps operation (Rediset Deluxe),
  • hot water or warm water return temperature from the building ,
  • UV lamps operation.

Optional 4G connectivity may be selected to extend remote monitoring capability via Rheem Connect® URL portal.
In this configuration any operation outside normal limits may be set to trigger an alarm for onsite service team, remote Facility Management and/or Rheem Service team when a Rheem monitoring package has been optioned.