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Rheem

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Paloma branded gas appliances are no longer available for sale in Australia.

As the representative of the Paloma Group in Australia, Rheem continues to offer service and spare parts for the Paloma range of quality gas heating products for existing customers.

Spare Parts

For Spare Parts contact Rheem Spares on 1800 812 916.

Service & Warranty

For service and warranty enquiries related to your Paloma appliance please use our contact form.

The Warranty

The Owner’s Guide & Installation Instructions which was provided with your product outlines the Warranty as it relates to the product purchased including:

  • What is covered by the Warranty for the Product,
  • Terms of the Warranty and exclusions to it,
  • Entitlement to make a claim,
  • How to make a claim, and
  • The Australian Consumer Law.

If you no longer have your Owner’s Guide, you can download a copy below. If you cannot locate a guide for your product please contact us

Owner's Guides and Installation Instructions

Guide (click or tap to open)Models
Paloma Room Sealed Gas Space Heaters Owner’s Guide and Installation Instructions 

PRS-150N

PRS-250N

PRS-250CN

PRS-150L

PRS-250L

PRS-250CL

Paloma Room Sealed Gas Space Heater Flue Kits Installation Instructions 

PRS-150N

PRS-250N

PRS-250CN

PRS-150L

PRS-250L

PRS-250CL

Paloma Unflued Portable Convection Room Heater Customer Operating and Installation Instructions

PG-311F

PG-S311F

Paloma Unflued Portable Gas Radiant (Infrared) Room Heater Customer Installation and Operating Instructions

PG-451S

PG-651S

PG-851S

Paloma Unflued Portable Convection Room Heater Customer Operating and Installation Instructions

PG-511FR

PG-711FR

PG-S711FR

PG-B711FR

RA-HNW711FR

RA-HNS711FR

RA-HNB711FR

Paloma Unflued Portable Gas Convection Room Heater Customer Installation and Operating Instructions

PJC-W18FR

PJC-S18FR

PJC-W25FR

PJC-S25FR

PJC-C25FR

RAC-W25FR

RAC-S25FR

RAC-C25FR

Paloma Unflued Portable Gas Convection Room Heater Customer Installation and Operating Instructions

PJC-W13F

PJC-S13F

Paloma Unflued Portable Gas Convection Room Heater Customer Installation and Operating Instructions

PJC-W15FR

PJC-S15FR

PJC-W18FR

PJC-W25FR

PJC-S25FR

PJC-C25FR

RAC-W25FR

RAC-S25FR

RAC-C25FR

Majestic Outdoor Gas Fireplace

ODGSR36ANAU

ODGSR36APAU

Majestic Outdoor / Indoor Wood Fireplaces ODSR36A
Radiant Convector Customer Operation and Installation InstructionsPG-1000EF
Raypak Vermont LHEC30 Gas Log Fireplace Insert 

LHEC30RFNAU (Nat Gas)

LHEC30RFPAU (Propane)

Raypak Vermont RFSDV34 Freestanding Gas Log Fire

RFSDV34RFNAU (Natural Gas)

RFSDV34RFPAU (Propane)

Vermont Castings Inbuilt Gas Barbeque Grill User ManualVCS5005BI