Rheem awarded No. 1 for Customer Satisfaction
01 January 2019
Coveted Canstar Blue Award shows Rheem outperforms its competitors
Rheem Australia has been named #1 for Customer Satisfaction in the hot water systems category for 2018 by comparison site Canstar Blue.
Each year, Canstar Blue asks Australians about their experiences with purchased products and services. These shoppers then rank their satisfaction level with their brand of choice, on a sliding scale from 1 to 10. In the Hot Water Systems category, Rheem ranked the highest for ‘Overall Satisfaction’.
“This award is a wonderful recognition of the Rheem brand, which Australian families have come to know and trust for over 80 years,” says Rheem Australia Marketing Director, John Collignon.
“Our water heaters are built tough for Aussie conditions with the latest technology, we offer industry-leading warranties of 10 and even 12 years, and we’re at the forefront of energy-efficient water heaters with our solar options and our range of 6 Star continuous flow gas water heaters.”
In its research, Canstar Blue found that gas is the most popular form of heating (44 per cent), closely followed by electric (37 per cent), with 13 per cent of respondents choosing solar.
“We manufacture water heaters to suit all requirements – from gas continuous flow, electric and gas storage to solar water heaters,” says John. “Rheem comes on steady, hot & strong, so it’s little wonder that it’s considered Australia’s favourite brand of water heaters.”