MODEL NO: 551310

Rheem HDi-310 Heat Pump

5

YEAR
WTY

The Rheem HDi-310 Heat Pump is designed for speedy recovery.

Features at a Glance

Capacity (L)
310
No. of People
3-6  continuous
Energy Rating
6*
* For illustrative purposes the Energy Rating displayed under Features at a Glance has been rounded to the nearest whole star rating. Please refer to details in the Feature tab below for the exact star rating applicable.

To install a Rheem, you'll need a plumber

Get in touch with your local Rheem Approved Plumber and ensure your install is done right.

  • 310L Tank capacity is suitable for 3-6 people
  • "Top Down" heating ensures hot water is readily available
  • Back up electric element ensures hot water on the coldest of winter nights
  • Cuts energy use1 2
  • 5 year warranty*
  • 5 year cylinder warranty, 3 years labour on cylinder, 2 years on sealed systems including labour, 1 year on all other parts and labour. Applies to domestic installations only.
  • Amended warranty may apply where a government rebate has been received for the solar and heat pump water heater. Phone 131 031 for details.

1Energy and greenhouse gas emissions reduction based on Australian Govt Approved TRNSYS simulation modelling and apply when replacing an electric water heater with a Rheem Heat Pump water heater.

2The impact on an electricity account will depend on the tariff arrangement of the water heater being replaced and where you live. These Rheem Heat Pump water heaters (model dependant) are recommended for connection to either 24 hour continuous tariff or extended off peak (min 16 hours/day). Before purchase consult your energy provider for more information on cost comparisons

*Warranty conditions apply.

To obtain a quote on this product

Call Rheem on


Ready to buy a Rheem?

For help to make the right choice, access our network of Rheem Approved Plumbers and Stockists.


Top Five Troubleshooting Topics


The water temperature may be lower than usual due to heavy hot water usage. Also, this problem could be due to faulty tempering valve that is excessively cooling your hot water. Your local approved Plumber can test your system and replace the valve if necessary. To find your local Rheem Plumber, contact us  or call Rheem on 1300 556 036.  

Do you have a solar water heater? Check that the booster is being used as per the installation instructions for your model. If you have a timer installed, you will need to ensure that sufficient time is allowed to heat enough water to meet your household’s hot water needs

If you have a 50°C temperature limited water heater, then hot water to your whole house will be limited to 50°C

Please contact your electricity provider to confirm the times when you pay off-peak, shoulder and peak tariffs for your electricity. Your water heater will be connected to an appropriate tariff (timed control), depending on its capacity, to ensure you have sufficient hot water for your needs. Twin element water heater models have the added benefit of using off peak tariffs to save money whilst providing an extra boost should it be needed. Please see the Owner Guide for your Storage Water Heater model.

Please see the Owner Guide for your Continuous Flow Water Heater model.

For showers to operate correctly, it’s necessary to store your hot water at a minimum of 60°C. 

 

If your water heater is fitted with a temperature limiting valve and the water is hotter than it should be, please call Rheem on 1300 556 036.  

 

If your hot water is hotter than it should be and you don’t have a temperature limiting valve installed, then you could:

  • Have the thermostat on your water heater adjusted downward (with a gas storage water heater you can do this yourself). Please note that gas storage must be set no lower than 60°C and a gas continuous flow booster for a solar system must be set no lower than 70°C

     
  • Ask your plumber to install a 50°C temperature limiting valve

 

To find your local Rheem Plumber, contact us  or call Rheem on 1300 556 036.  

The flow of hot water is not adequate to keep the water heater operating. This can be caused by flow restrictors and water saving low flow taps. You’ll need to have a plumber increase your hot water flow rate to a minimum of two to three litres per minute. To find your local Rheem Approved Plumber, contact us  or call Rheem Service on 1300 556 036.  


Is the gas connection only used for the Water Heater?

Please, select all the fields

Running Cost Estimator Disclaimer as at 23/10/2017

Things that you should know about the Rheem Running Cost Estimator

The estimator is provided as a guide only to help you compare estimated running costs between various water heater types.

The estimator is based on Australian Standard AS5263, which relies on certain assumptions, such as an average daily load of 200L and 19 tap turns. Your situation and usage may be different to these assumptions, so the estimator may not match your actual daily loads and pattern of use.

Accordingly, the estimator cannot and does not purport to provide an accurate assessment of your yearly hot water energy bill. It does, however, allow a reasonable comparison between various water heater types based on Australian Standard AS5263 and average fuel tariffs used in the estimator.

Your state has been used to determine the temperature rise required to heat water from cold to a temperature of 65C, the applicable charge for the tariff type selected and the amount of solar savings.

Solar savings are based on Australian Government approved modelling for the type of solar water heater selected and the booster type. All electric boosted solar water heaters are modelled with a continuous tariff, but may be suitable for use on other tariff types depending on the model selected, your climate zone and the amount and usage pattern of hot water use.

Tariffs are current as at 1st July 2017 and represent an average price for the fuel type for the capital city in the state or territory, including GST.

Fixed charges, system access charges, delivery fees and any other fees and charges, including special rates and discounts are excluded from the estimator.

Energy consumption figures used are for a typical water heater within a category and do not reflect a specific model. Actual energy use may vary.

Heat Pump and solar water heaters may be suitable for Off Peak/Shoulder Rate tariffs depending on the type of water heater selected and the location. You should consult with your energy provider or installer before making any decision.

Rheem Range Brochure 01 March 2019

Save when switching to solar


To install a Rheem, you'll need a plumber

Get in touch with your local Rheem Approved Plumber and ensure your install is done right.


Ready to buy a Rheem?

For help to make the right choice, access our network of Rheem Approved Plumbers and Stockists.