The type of information we require depends on how you wish to use this web site. It is possible for you to visit this web site without telling us who you are.

This web site does not collect any personal information about individuals unless that information is required to apply for one of our many services such as a Project Proposal request or to reply to a request for further information.

Your information will be held in strictest confidence. Personal information will not be released to third parties except to further the purpose for which you provide the information.

About our Online privacy and security

Q: How will you use any information that I submit?
A: We will use your information for the purpose of completing business with us, or in any way that you give us permission to.

Q: If I make a mistake can I correct it?
A: At any point before submitting a request for a project proposal or making a general enquiry, you can use your browser's back button to return to previous pages to modify or correct your information.

Q: Will you sell my information to other companies?
A:No. We never sell, trade, lease or rent any personally identifiable information to other companies.

Q: Does this web site use cookies?
A: Yes we do use cookies to make it easier for you to use this website and to provide a better, more customised service for customers. Cookies are bits of information that the website can transfer to your computers hard drive. For instance there is a cookie that remembers all your contact details when you submit a project proposal request. The next time you submit a project proposal request the cookie will display your contact details so you don't have to re-enter them.

Q: Do you use any tracking devices?
A: Whenever a page is accessed over the web, this web site records the time, date and URL (Uniform Resource Locater - global address on the WWW) of the request. This information cannot uniquely identify user information. It allows us to improve our service to you and to other customers as a whole. For example, we compile statistics that show the daily number of visitors to our sites, the daily requests we receive for particular files on our web sites, and what countries those requests come from. These aggregated statistics are used internally to better provide services to the public.

Q: What is "spam" and does this web site use it?
A: Spam means unsolicited advertising material sent via email. We will not send out this type of material.

You can obtain information on privacy issues in Australia by visiting the Australian Federal Privacy Commissioner's website at www.privacy.gov.au